How we collect, use and protect customer information.
At Sidhi Organics, we respect every individual’s right to privacy. Our relationship with you is our most valuable asset and is the basis of our name and reputation. This Privacy Policy explains what information we collect when you use our website and related services, why we collect it, how we use it, and the rights you have over your data. We do not share your personal information with third parties except for the purposes mentioned in this policy.
We are Sidhi Organics. Our address is - Binny Road, Palluruthy Nada, Palluruthy, India. You may contact us by post at the above address, by email at siddhiorganics2026@gmail.com , or by telephone at +91 7012159600 between 09:00 hrs IST and 17:00 hrs IST, Monday to Friday.
We collect information from you through our website, brand outlets, and customer service channels. The information we may collect includes your name, title, address, country, phone number, email address, gender, date of birth, anniversary date, order details, query details, subject, and comments.
We collect this information to create customer records, process orders, generate invoices, arrange shipments, respond to enquiries, provide support, improve customer experience, analyse sales performance, and offer relevant promotions and services.
When you browse our website, cookies may be used to improve user experience and understand visitor behaviour. Some cookies are essential for website functionality, while others may be used with your consent for analytics and marketing purposes.
We retain personal information only for as long as necessary and generally keep data for up to two years after our relationship ends unless a longer retention period is required by law.
When you submit enquiries, reviews, surveys, or newsletter subscriptions, we use the information provided to respond to your requests, improve our services, and communicate with you where consent has been provided.
You have the right to access your data, correct inaccuracies, withdraw consent, request deletion, request data portability, object to processing, restrict use of your data, and avoid automated decisions affecting you.
This Privacy Policy applies to all services offered by Sidhi Organics through its official channels. We may update this policy from time to time and will notify users where required by law.